Contract Services for Post-discovery Guarantee Management

Contract services let service providers and consumers manage service level agreements (SLAs) and other contractual documents. These services let users negotiate SLAs, select tariffs, submit selected service offerings to auctions, view and manage running contracts and finally submit feedback about the satisfaction with the usage of contract-bound services. We define a number of contract services specifically for consumers which run as platform-level services with a common associated user interface called Contract Wizard. The increased interactivity over purely autonomous approaches is crucial for a wider acceptance of contract-bound service